In & Outdoor Blinds and Shutters – Privacy Policy

Last updated: 19 August 2026

In & Outdoor Blinds and Shutters (“we”, “us” or “our”) is committed to protecting the privacy of the personal information we hold, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, how we collect, use, store and disclose it, and how you can access or correct your personal information. It applies to our website and all other ways we interact with you, including enquiries, quotes, orders and service.

1. What personal information we collect

We may collect personal information such as your name, contact details, address, payment and billing details, and any other information you provide to us when you make an enquiry, request a quote, or place an order. We may also collect technical information about how you use our website.

2. How we collect personal information

We generally collect personal information directly from you, such as when you contact us, request a quote, place an order, or subscribe to receive updates from us. We may also collect information from third parties where reasonably necessary, such as referral partners or publicly available sources.

3. How we use personal information

We use personal information to provide our products and services, process orders and payments, respond to enquiries, provide customer support, and, where you have not opted out, send you marketing communications. We may also use your information to improve our website and services, and to comply with our legal obligations.

4. Cookies, Google Analytics and online tracking

Our website uses cookies and similar technologies to operate the site and understand how visitors use it. We use Google Analytics to collect information about website usage, such as pages viewed and general visitor behaviour, in an aggregated form to help us improve our website. Google Analytics may collect information such as your IP address and device information, and this information may be processed on servers located outside Australia in accordance with the Google Privacy Policy (https://policies.google.com/privacy). You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) or by adjusting your cookie settings.

We may also use Google Ads and/or Meta advertising to show you relevant ads based on your visits to our website. You can manage your advertising preferences through your Google Ads Settings (https://adssettings.google.com) or your Meta account settings.

5. Disclosure of personal information

We may disclose your personal information to our staff, contractors and service providers who assist us in operating our business, including IT, website, analytics, advertising and payment providers, as well as our professional advisers. We do not sell your personal information to third parties.

6. Overseas disclosure

Some of the service providers we use, such as Google and Meta, may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.

7. Direct marketing

We may send you marketing communications where you have provided your details to us and have not opted out. You can opt out at any time by using the unsubscribe link in our emails, replying “STOP” to SMS messages, or contacting us using the details below.

8. Data security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. We retain personal information only for as long as reasonably necessary, after which it is securely destroyed or de-identified.

9. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We may need to verify your identity before responding to your request.

10. Contact us

Business name: In & Outdoor Blinds and Shutters
Email: sales@inandoutdoorblindsandshutters.com.au
Phone: 1300 707 540

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last updated” date.